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CRM Evaluation Center

Nov 24, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM (0 Pages)
by Larry Blitz
Sep 29, 2008 Abstract : For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.
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Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM ( Pages)
by Larry Blitz
Jan 30, 2008 Abstract : For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.
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e-Business Service Provider Evaluation & Selection ( Pages)
by R. Krause
Aug 10, 2000 Abstract : This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.
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Enterprise Messaging Evaluation and Procurement Audio Transcript ( Pages)
by P. Hayes
Jul 7, 2000 Abstract : This is a transcript of an audio conference on Enterprise Messaging Evaluation and Procurement presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating messaging criteria, as well as detailed comparisons of competing vendors such as Microsoft, Lotus, and Novell.
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Software Evaluation, Selection, and Procurement Part Two: Recommendations for Improvement ( Pages)
by Paul Winandy
Feb 12, 2003 Abstract : Pursuing an alternative strategy for software evaluation and selection, based on the capital investment paradigm and the principles outlined in this article, is an effective method to mitigate implementation risk.
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Software Evaluation, Selection, and Procurement ( Pages)
by Paul Winandy
Feb 11, 2003 Abstract : The statistics for completing packaged software implementation projects are grim. This article examines how the software evaluation, selection, and procurement process is key to successful software implementations.
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PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 2: The Implications ( Pages)
by P.J. Jakovljevic
Jun 27, 2001 Abstract : PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework. If one considers all aspects of a CRM or SCM evaluation, PeopleSoft has earned the license to be evaluated along with market leaders.
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Product Lifecycle Management Challenges: From Solution Evaluation to Kickoff ( Pages)
by Sukumar Subahan Tondaladinne, Dr. Shobhalatha Gurram, and Dr. Satyanarayana Bachala
Jul 6, 2006 Abstract : In future, companies will be releasing products practically every other day, due to fierce global competition, and the significance of product lifecycle management (PLM) implementation will increase. However, it is possible to provide some guidelines for a rigorous PLM implementation.
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Case Study: Manufacturing ERP Evaluation & Implementation ( Pages)
by Case Study Spotlight
May 29, 2007 Abstract : A leading South Korean auto parts manufacturer turns to new ERP system to reduce costs, create an integrated system featuring standard processes and links to automobile manufacturers, and institute profitability checks on each product via profit analysis. The company had been considering adopting a new ERP system for quite some time. ERP held out the promise of cost reduction by significantly cutting inventory, and encouraging transparency and process innovation. More…
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